Many times you want to call international numbers or buy and international number so people can call you at affordable rates. If you have internet connection, you can do this easily for very little impact on your wallet.
CRM (Customer Relationship Management) is a term used to define best practices and best ways a business should handle the current and prospective customers. CRM Software helps business achieve CRM objectives.
ERP (Enterprise Resource Planning) is a software system that allows companies to integrate their internal functions, such as Manufacturing, Production Planning, Finance, Sales, Service, Engineering, HR etc, around a common corporate database. In many companies, all these departments run their own software applications that are not properly integrated.